Terms of Sale and Use

The Towns RP
Effective date: November 13, 2026

These terms apply when you use this website and when you buy anything from our store. Please read them before you buy. When you tick the box at checkout, you agree to them.

Our Refund Policy and Privacy Notice are part of these terms.

1. Who we are

1.1.The Towns RP is a roleplay community for Grand Theft Auto V. It is run by Annoying TV LLC, a Texas limited liability company, which trades under the name "The Towns RP" (also shown on this website as "The Towns Roleplay").

1.2.In these terms, "we", "us" and "our" mean Annoying TV LLC trading as The Towns RP. "You" means the person using the website or buying from the store.

1.3.When you buy from the store, your contract is with us. We are the seller. Stripe processes your card payment for us. Stripe is not the seller and is not responsible for what you buy.

1.4.To reach us, open a Player Support ticket on our forums at forums.thetownsrp.com. All support, refund requests, privacy requests and appeals are handled there. We do not handle them by email or by post.

2. Who can buy

2.1.You must be at least 18 years old to buy from the store.

2.2.You must be allowed to use the card you pay with.

2.3.You must be able to make a binding contract where you live, and you must not be someone we have banned from the store.

3. Your account

3.1.You sign in to this website with your Discord account. We do not use passwords of our own. Discord sends us your basic profile when you sign in. We keep only your Discord user ID and username. See the Privacy Notice.

3.2.Your purchases belong to the Discord account that is signed in when you start checkout. Please check you are signed in to the right account before you pay. We cannot move a purchase to a different account later (see section 7).

3.3.Keep your Discord account secure. Anything bought while signed in to your account is treated as bought by you, unless you tell us it was not you. If you think someone else has used your account, contact us straight away. You can sign out of every device from your account page.

3.4.Some products may need you to link your game license to your account. You do this with a one-time code shown on your account page. You can unlink at any time. To protect accounts, after you unlink, a different game license can only be linked after a waiting period of seven days.

4. What we sell

4.1.We sell digital perks for our game server and our Discord community. The store page lists what is on sale now. Products include:

• Instant whitelist — a one-time payment. It gives your Discord account our server's whitelist role. The whitelist role lets you join our game server without going through the usual written application and interview. There is one whitelist per account.

4.2.We may add other products later. The rules for each type are set out in these terms, and the store page for each product shows what it includes and what it costs. Types we may offer include:

• Queue-priority passes — subscriptions that give your account a priority role for our game server's connection queue, for as long as the subscription is paid.
• Queue boosts — one-time purchases that give extra queue priority for a fixed time (for example 6 or 24 hours). The time starts when the role is first given to you, not when you pay. Boosts run one after another and cannot be paused.
• VIP ranks — either subscriptions or a one-time "lifetime" rank, giving perks described on the store page. You can hold only one VIP rank at a time.
• In-game items — one-time purchases delivered to your character on our game server. These need a linked game license.
• Staff-handled services — one-time purchases of a service that our staff carry out by hand, such as a name change, a character restoration or a review of a ban. These are not instant.

4.3.Queue priority is not a guarantee. If we sell queue priority, it moves you up the connection queue. It does not reserve a slot, promise that you get in at a certain time, or protect you from moderation.

4.4.A paid ban review is a request, not a promise. If we offer paid ban reviews, staff decide the outcome. The payment is for the review, not for a particular result, and it is not refunded if staff decline the request.

4.5.What we do not sell. We do not sell loot boxes or any reward decided by chance. We do not sell in-game money. We do not accept or give cryptocurrency or NFTs. We do not run paid contests with prizes.

5. What you get when you buy

5.1.Everything we sell is a digital perk that exists only on our game server and in our Discord community.

5.2.When you buy, you are buying a license. We give you a limited, personal, non-transferable license to use that perk on our server, for your own account, on these terms. You do not own the perk or any item, role or content.

5.3.Perks are virtual and have no real-world value. You cannot exchange them for real-world currency, sell them, trade them, give them away or move them to another person or account. Any attempt to do so may lead us to remove the perk.

5.4.Your purchase gives you nothing from the game's publisher and no rights in the game itself (see section 13).

5.5."Lifetime" or permanent perks, including the whitelist, last for as long as we run the game server and your account is in good standing. They are not for your lifetime. They end if the server closes (section 14.4) or if they are removed under section 11.

6. How delivery works

6.1.Delivery starts as soon as Stripe confirms your payment. Most roles are given within a few minutes by our Discord bot.

6.2.You must be a member of our Discord server (discord.gg/thetownsroleplay) to receive a role. We do not add you to the server. If you are not in the server when you pay, your role waits for you and is given when you join. You can see the status on your account page.

6.3.Staff-handled services are carried out by a person and can take longer. Your account page shows a task number. Open a Player Support ticket on our forums and quote it.

6.4.In-game items are delivered through our game server to the license linked to your account. They will only be offered once our game server can reliably confirm who is connecting.

6.5.If your purchase has not arrived within one hour, open a Player Support ticket on our forums. We will deliver it, or refund you if we cannot (see section 3.2 of the Refund Policy).

6.6.All sales are final. Delivery starts straight away, and we do not give refunds. The only two exceptions are in section 3 of the Refund Policy.

7. One account, no gifts, no transfers

7.1.Each purchase goes to the Discord account that signs in and pays. We do not offer gifts or buying for someone else.

7.2.We cannot move a purchase to another Discord account or another game license. If you lose access to your Discord account, contact us and staff will look at what can be done.

7.3.Some products are limited to one per account (for example Instant whitelist). If you try to buy one you already have, the store will stop you. If a payment still goes through for something you already hold, we refund that payment in full and deliver nothing from it (see section 3.1 of the Refund Policy).

8. Prices, tax and payment

8.1.Prices are in US dollars. The price you pay is the one shown on the Stripe payment page when you confirm your order.

8.2.Tax: We do not currently add sales tax to our prices. We will add it where the law requires.

8.3.We accept card payments only, through Stripe. Your card details go straight to Stripe and never reach our website.

8.4.If we show a wrong price by mistake, we may cancel the order and refund you in full before delivery, or give you the choice of paying the right price.

8.5.We may refuse or cancel an order, with a full refund, if we suspect misuse or if the order breaks a store rule.

8.6.Fraud warnings. If our payment processor warns us that a payment may be fraudulent, we remove what that payment gave you, cancel any related subscription and pause checkout for your account while staff check it. Staff will then either refund the payment in full or, if they are satisfied it is genuine, restore your perk. Contact us (section 19) if this happens to you.

8.7.Receipts: Stripe emails you a receipt for each payment.

9. Discount codes

9.1.We sometimes publish discount codes. You enter them on the Stripe payment page. Only one code can be used per order.

9.2.A code has no cash value, cannot be sold, and can be withdrawn or ended at any time. Any extra rules for a code are shown where we publish it.

9.3.Some codes cannot be used for some orders. If a payment goes through with a code that cannot be used for it, we refund that payment in full and deliver nothing. You are then free to buy again without the code.

10. Subscriptions

This section applies to products sold as subscriptions. The store page says whether a product is a subscription.

10.1.What you agree to. Before you pay, the store and the Stripe payment page show the price, how often you are charged (for example every month or every two weeks), and that the subscription renews automatically until you cancel. You agree to this by ticking the box at checkout that confirms automatic renewal. We then charge your card that amount at the start of each billing period until you cancel.

10.2.When you are charged. The first charge is taken when you subscribe. Each renewal is charged at the start of the next billing period. There are no free trials.

10.3.How to cancel. You can cancel online at any time. On your account page, under Subscriptions, ask for a link, then open the Stripe subscription page and cancel there. You can also ask us to cancel it for you by opening a Player Support ticket on our forums; we then cancel it at the end of your current paid period. Canceling stops all future charges.

10.4.After you cancel. Your perk stays active until the end of the period you have already paid for, then ends. We do not refund any part of a period.

10.5.Changing tier. You cannot switch a subscription to a different tier. To change, cancel the old one and buy the new one. The old one runs to the end of its paid period. You do not get credit for unused time.

10.6.Failed payments. If a renewal payment fails, Stripe will try your card again. Your perk stays active for a grace period of 3 days after the renewal date. If the payment still has not gone through by then, the perk is removed. It comes back if the payment later succeeds while the subscription is still open. You can update your card on the Stripe subscription page.

10.7.Price changes. We will not raise the price of your subscription without telling you at least 14 days before the higher charge, with instructions on how to cancel. If you do not want to pay the new price, cancel before the change.

10.8.Notices. We give notice of a price change, or of any other change to a subscription, by an announcement on our forums and in our Discord server. Stripe emails you a receipt each time a renewal is charged.

11. Community rules and staff decisions

11.1.Buying anything from us does not exempt you from our server rules, our community rules or Discord's terms. A whitelist purchase skips the application. It does not skip the rules.

11.2.Our staff decide who is whitelisted, who is banned, and what happens to accounts. They apply our rules, which are published on our forums at forums.thetownsrp.com, and act in good faith. We may enforce bans at our discretion and change the rules at any time. Access to the game server is not guaranteed.

11.3.If you break the rules, staff may warn you, suspend you, remove your whitelist or other perks, or ban you from the game server or Discord server. If that happens because you broke the rules, you will not get a refund for perks you lose. If a subscription perk is removed because of a ban, we cancel that subscription so you are not charged again. The current period is not refunded.

11.4.If staff remove a perk by mistake, we will put it back. If you think a decision was wrong, you can appeal by opening a Player Support ticket on our forums.

11.5.If staff remove a store role by hand, our system will not give it back automatically, and you will not be able to buy that role again until staff allow it.

12. Chargebacks and payment disputes

12.1.If something is wrong with a charge, please contact us first (section 19). We can usually sort it out faster than your bank can.

12.2.You always keep your right to dispute a charge with your bank or card issuer. Nothing in these terms takes that away.

12.3.When a dispute is opened, we remove the perks from that payment, cancel any related subscription, and put a hold on checkout for your account while we look into it. Staff are told so they can review it.

12.4.If the bank decides in our favor, one-time perks from that payment are given back if they would still be active (for example, a whitelist; a boost whose time has run out is not restarted). A subscription that was canceled is not restarted, but you can subscribe again. The checkout hold stays until staff clear it.

12.5.If the bank decides in your favor, the perks from that payment stay removed.

12.6.If someone else used your card without your permission, tell us. We will not hold an unauthorized payment against you.

12.7.A chargeback on a valid purchase. If you dispute a payment that you made and for which you received what you paid for, we may keep the perks from that payment removed, keep the checkout hold in place, and ban you from the game server and the Discord server.

13. The game's publisher, Discord and other services

13.1.The Towns RP is not affiliated with, endorsed by, sponsored by or approved by Rockstar Games or Take-Two Interactive. Grand Theft Auto and related names and marks belong to their owners.

13.2.Your purchase is from us alone. It gives you nothing from Rockstar Games or Take-Two Interactive, and they are not responsible for it.

13.3.You must own a legitimate copy of the game and follow the game publisher's terms. You must also follow Discord's terms. We are not affiliated with Discord.

13.4.We rely on other services, such as Discord, Stripe and our hosting providers. We are not responsible for their outages or their decisions. If one of them changes its rules in a way that affects what we sell, we may have to change or stop a product (see section 14).

14. Changes to perks, prices and the service

14.1.We may change, rebalance, replace or stop selling perks for gameplay, technical, security or legal reasons. We may change prices for new purchases at any time.

14.2.A change to a perk, a price or a rule does not give you a refund, even if it affects something you have already paid for. Where a change takes away the main benefit of a perk, we may offer a fair alternative. For a subscription, you can cancel before your next payment.

14.3.The game server and website may sometimes be down for maintenance, updates or problems. We do not refund for short or occasional downtime.

14.4.If the server closes. If we close the game server for good, we will announce it at least 30 days in advance where we can. We will stop selling, and we will cancel all subscriptions so no further charges are taken. All perks and virtual items end when the server closes, and purchases are not refunded.

15. Using the website

15.1.You may use this website for your own personal, non-commercial use.

15.2.You must not:

• try to get into parts of the site, accounts or systems you are not allowed to use;
• disrupt the site, overload it, or get around its security or rate limits;
• copy or collect the site's content or data by automated means;
• sign in as someone else or use someone else's account or card;
• use the site to break the law or anyone's rights.

15.3.We may suspend your access to the website or store if you break these rules.

15.4.We own, or have permission to use, the content of this website. The Towns RP name and logo are ours. You may not use them to suggest you speak for us.

16. Disclaimers

We provide the website, the store and the game server "as is" and "as available". As far as the law allows, we do not make any promise, express or implied, that they will be uninterrupted, error-free or fit for any particular purpose, or that they will meet your expectations. This includes any implied warranty of merchantability, fitness for a particular purpose or non-infringement.

This does not affect our promises in these terms and the Refund Policy, such as delivering what you paid for.

17. Limits on our liability

As far as the law allows:

• we are not liable for any indirect, incidental, special or consequential loss, or for lost profits or lost data;
• our total liability to you for any claim about the website, the store or anything you bought is limited to the amount you paid us in the 12 months before the claim arose.

These limits do not apply to liability that the law does not allow us to limit, such as liability for fraud or for gross negligence.

Some states and countries do not allow some of these disclaimers or limits. If so, they apply to you only as far as your local law allows.

18. Your responsibility

If you break these terms or the law, and this causes us a loss or a claim from someone else, you agree to cover that loss. This applies only as far as the law where you live allows.

19. Contact and complaints

19.1.For help with an order, open a Player Support ticket on our forums at forums.thetownsrp.com. Please include your Discord username and, if you have one, your order or task number. We aim to reply within 3 business days.

19.2.For complaints, open a Player Support ticket with "Complaint" in the title.

19.3.To send us a formal legal notice, open a Player Support ticket with "Legal notice" in the title.

20. Resolving disputes

20.1.If you have a dispute with us, please open a Player Support ticket first and give us 30 days to try to settle it informally, before you bring any formal claim.

20.2.If we cannot settle it, either of us may bring a claim in small claims court, if the claim qualifies.

20.3.Otherwise, the claim must be brought in the state or federal courts located in the State of Texas, and you and we agree to those courts' jurisdiction. This does not stop you from using any court that your local consumer law says you may use.

20.4.These terms are governed by the laws of the State of Texas and United States federal law, without regard to conflict-of-law rules. This does not remove any consumer protection you have under the law of the place you live.

21. Changes to these terms

21.1.We may update these terms. We will post the new version on this page with a new effective date. If the change is important, we will also announce it on our forums and in our Discord server.

21.2.A purchase is governed by the terms in force when you made it.

21.3.If a change affects an active subscription, we will tell you before your next payment. If you do not agree, you can cancel before that payment.

22. Other terms

22.1.If any part of these terms cannot be enforced, the rest still applies.

22.2.If we do not enforce a term straight away, we can still enforce it later.

22.3.You may not transfer your rights under these terms to anyone else. We may transfer ours to someone who takes over the community, as long as your rights are not reduced.

22.4.These terms, the Refund Policy and the Privacy Notice are the whole agreement between you and us about the website and the store.

23. If you live outside the United States

23.1.If you live outside the United States, the consumer laws of your country may give you rights that these terms cannot remove. Nothing in these terms takes those rights away.

23.2.United Kingdom and European Union. You normally have 14 days to cancel an online purchase. At checkout you ask us to start straight away. For digital content, you then lose the right to cancel once delivery starts. For a service, such as a subscription or a staff-handled service, you can still cancel within the 14 days, but you pay for what you have already received. Your rights if a perk is faulty or not as described are not affected.